What are the benefits of NHIS mobile renewal service?
By renewing your NHIS card/ registration via online/Momo, you will enjoy the following benefits. This means you can do this through your phone. To renew your NHIS Card go to >>>RENEW MY NHIS CARD NOW for the procedures,
Additional convenience: Members can now renew membership from comfort of their home and are not required to travel far to district offices to renew membership.
Savings on time: Travel to district offices, waiting in queues consume a lot of members’ time. Recent surveys have shown that, on average, members were spending up to 6 hours trying to renew their membership. This time has now been cut down to minutes.
Savings on travel expenses: Recent survey has shown that, on average, members spend between 6.00 GHS to 9.00 GHS in travel costs to their nearest district office. Now they are able to renew without incurring these travel costs and this directly translates into monetary savings.
For NHIA
Lower operational burden: Renewals account for 85% of the foot falls in our district office and consumes a lot of staff time. The pilots have shown that channelling a part of the renewals via the mobile channel has drastically cut down on queues at the district offices and enabled our staff to
refocus efforts on new member registration.
Lower reliance on ICT consumables: The standard process of renewal at district offices relies on ICT equipment (e.g. printers), services (e.g. network) and consumables (e.g. ribbons) in order to operate efficiently. Managing regular supply of these ICT requirements is expensive in terms of
money and time. The mobile renewal service does not require any of these ICT components and has shown to significantly reduce the consumption of such ICT equipment and consumables.
Easier accounting of premium: All collections via the mobile channel are reflected immediately on NHIA’s electronic receipting system and all monies are credited to NHIA district office accounts within 24 hours. These allows a transparent and reliable electronic method of accounting which
is a significant step forward to the collection and paper accounting of cash based collections.
Increased revenue: The NHIS mobile renewal service mobilises additional collections for NHIA as transactions are now possible away from the district office in the comfort of members’ homes.
We encourage you to always renew your NHIS using the NHIS mobile renewal service
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